For over 14 years, we have been providing quality outsourced technical support services to many companies around the globe. Let us support your customers so that you can get back and concentrate to growing your business.
Support plans
Pay per ticket
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Unlimited number of domains per server
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Helpdesk support (free installation of helpdesk)
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24 x 7 x 365 support
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30 minute response and 5 hour resolution guarantee
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Pro-active communication with data center for reboots or hardware problems
Price per month
Up to 5 ticket
Up to 10 ticket
Up to 20 ticket
Up to 30 ticket
Up to 40 ticket
Up to 50 ticket
Up to 100 ticket
Support plan
$29 USD
$49 USD
$94 USD
$134 USD
$174 USD
$199 USD
$299 USD
Additional ticket
$7 USD
$6 USD
$6 USD
$6 USD
$6 USD
$5 USD
$4 USD
Support plans
Pay per server
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Support for unlimited number of tickets
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Unlimited number of domains per server
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Helpdesk support (free installation of helpdesk)
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24 x 7 x 365 support
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30 minute response and 5 hour resolution guarantee
-
Pro-active communication with data center for reboots or hardware problems
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Free server management and monitoring
Support plan
1 to 4 Servers
1 to 9 servers
10 servers and more
Price per month
$119 USD per server
$99 USD per server
$89 per server
Livechat support
Livechat support
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Unlimited number of servers, domains and clients
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Use of your own live chat programs
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Support for 8 and 24 hour availability
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60 seconds chat acceptance guarantee.
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Only L1 issues
Support plan
Up to 100 Livechats
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Up to 250 Livechats
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Unlimited Livechat
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One time tasks
SupportMonk was created out of years of poor service from other outsourced technical support providers that were providing services then. We understand that when we support your customers, we are representing your company, and your image to the people associated with your business. We have created a support experience with an unparalleled level of service. With SupportMonk, you can have the complete assurance that you are dealing with an established US-based company. Our service is 100% white-labeled and is backed by our 14-day money-back guarantee policy. If you are in need of help looking for the right technical support plan for your business, feel free to talk to one of our support engineers.
