Our server administration and monitoring technical support plans cover every aspect of your server to ensure maximum uptime and reliability for your website and customers. Our team provides remote assistance for all your needs. We remotely handle all the server technical issues that you encounter which involves configuration, optimization, security – all bundled with 24/7 server monitoring as well.At Support Monk, our support engineers cover both your Linux and Windows servers with a variety of control panel configurations. You can leave all the headache with us while you get back to growing your company in the long run.
Server Administration Plans
Basic server management
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Unlimited Support Tickets
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24x7x365 Server Monitoring
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60 Minute Response
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Pro-Guard Server Security
Advanced server management
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Unlimited Support Tickets
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24x7x365 Server Monitoring
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60 Minute Response
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Pro-Guard Server Security
Critical server management
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Pro-Guard Server Security
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24x7x365 Server Monitoring
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60 Minute Response
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Pro-Guard Server Security
Setup Fees for Server Management
Basic
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Unlimited server administration tickets
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24/7 server monitoring – 5 min interval
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15 minute emergency response
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Control panel updates and server patches
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Pro-Guard server security
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Free Ezeelogin license
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Standard third party server software
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Initial server optimization
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Server patches and upgrades
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Nameserver and DNS management
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Re-secured post intrusion
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Nameserver and DNS management
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Performance tuning
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Hardware failure restoration
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Server backup restoration
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Server administration consultation
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Kernel upgrades (grsecurity)
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Proactive server security
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Server log analysis
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Custom needed settings
Advance
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Unlimited server administration tickets
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24/7 server monitoring – 5 min interval
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15 minute emergency response
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Control panel updates and server patches
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Pro-Guard server security
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Free Ezeelogin license
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Standard third party server software
-
Initial server optimization
-
Server patches and upgrades
-
Nameserver and DNS management
-
Re-secured post intrusion
-
Nameserver and DNS management
-
Performance tuning
-
Hardware failure restoration
-
Server backup restoration
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Server administration consultation
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Kernel upgrades (grsecurity)
-
Proactive server security
-
Server log analysis
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Custom needed settings
Critical
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Unlimited server administration tickets
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24/7 server monitoring – 5 min interval
-
15 minute emergency response
-
Control panel updates and server patches
-
Pro-Guard server security
-
Free Ezeelogin license
-
Standard third party server software
-
Initial server optimization
-
Server patches and upgrades
-
Nameserver and DNS management
-
Re-secured post intrusion
-
Nameserver and DNS management
-
Performance tuning
-
Hardware failure restoration
-
Server backup restoration
-
Server administration consultation
-
Kernel upgrades (grsecurity)
-
Proactive server security
-
Server log analysis
-
Custom needed settings
At Supportmonk, we want to match you with the technical support plan that’s apt for you after analyzing your company requirements. We’re not just here to make a sale. While we’d rather love your business, we’d love it more if we matched you with the right plan the first time. Unlike other companies, we won’t sell you something you don’t need. We have a plan that’s right for you and matches for satisfying your needs.
Above are our various plans and the services that come along with them. Choose the plan that best fits your needs, and of course if you have questions before you purchase a plan, we’ll be more than happy to discuss what we can do for you and provide you suggestions from our end too.
Our Pro-Guard Security audit is a comprehensive security review of your server to ensure maximum possible security.
Operating systems we support
